What make Supernatural products different to other car care products on the market?
We make Supernatural products without any artificial colouring and fragrances, in order to maximise the performance of the core ingredients.
Are Supernatural products 100% natural?
No, whilst our signature Supernatural wax is substantially natural and we offer concentrated shampoos to cut down on packaging waste, we cannot claim that our products are 100% natural. Our aim is ultimate performance in the realm of car care products, whilst being considerate of nature and taking our environmental responsibilities seriously (recyclable packaging etc).
How do I look after my natural wool Yeti or Wookie wash mitt?
All natural wool wash mitts will be prone to moulting and rotting by nature. Please choose a synthetic alternative like our Supernatural Wash Sponge if you are not aware that these mitts are effectively wear items with a longevity of 3 months to 3 years. Never store your mitt in a plastic bag or let it stand in water. It is best to simply allow it to dry naturally after use, then reuse it before it gets completely dry again (say, within a two week period). If it has become dry, do not force your hand into it; let it soak for 5 mins until it is supple. If your wash mitt becomes too dirty or matted, you can rinse it in our wash mitt detergent and detangle it gently using a pet hair comb.
How do I get my Supernatural Wooden Jar refilled?
Supernatural Wooden Jars (Iroko or Walnut) can be sent back to us for refilling with wax for the cost of a 200ml Supernatural Jar (you get 250ml of wax in a refill).