Privacy, Data, Terms and Conditions

All the information we collect and use is strictly controlled, and regulated by the Data Protection Act. We don't sell your information on and we're happy to remove your info if you want us to. But make sure your products have been delivered first!

1. Supernatural is a Dodo Juice Ltd brand and registered trademark. Dodo Juice Ltd is committed to protecting your privacy and we will only use the information that we collect about you lawfully, in accordance with GDPR regulations.
2. We will not email you unless you have given us your consent by supplying your email address.
3. By giving an email address you warrant that you have the legal right to do so and that this is your personal email address and not that of anyone else.
4. The data we collect will only be used by Dodo Juice Ltd to send you relevant information regarding products that we sell (sometimes under different brand names) and the Waxstock car care event that we co-organise. However, we hate promo emails and irrelevant offers even more than you do, so we will not over communicate with you or pester you.
5. We will not sell or pass on the data to third parties without your explicit consent.
6. The type of information we collect about you may include your name, email address and (in the case of orders, competitions and giveaways) your postal address.
7. This information is collected when you enter your information on this website or provide us with the information by email or other method of contact. We will never collect sensitive information about you without your explicit consent.
8. We will endeavour to keep the information we hold about you up-to-date. You can check the information that we hold about you at any time by contacting us via the contact form with a suitable request. If there are inaccuracies please let us know and we will correct the data as promptly as we can.
9. When we contact you we will give you the option to unsubscribe from the newsletter. You can also unsubscribe at any time by simply emailing thedodo -at- dodojuice -dot- com with 'Unsubscribe Supernatural Newsletter' in the subject line. We will endeavour to unsubscribe the email address that the message has been sent from within 72 hours of receiving the email. We cannot guarantee unsubscription unless these steps are followed exactly. 
10. The personal information that we hold will be securely held in accordance with our own internal security policy and the law. 
11. If we intend to transfer your information outside the European Economic Area then we will always obtain your consent first.
12. When you are browsing this website we may use technology such as a 'cookie' to monitor your use of this site, e.g. what areas of the site you use or visit most, or how often you visit this website. A cookie is a piece of data stored on your/the user's hard drive containing information about you/the user, and it is not linked to any personal information on our site. You may be able to prevent the use of cookies when browsing by adjusting your browser settings and still be able to visit this site, but some functions may be disabled.
13. No responsibility will be accepted for misuse of data if all reasonable attempts have been made to secure it and protect it from such misuse.
14. If you have any questions or comments about privacy or data, you should get in touch via our contact form.
15. We reserve the right to cancel orders and issue a refund if we feel that fulfilling the order may lead to a financial loss for Supernatural / Dodo Juice Ltd or for any other reason. You will be informed before order fulfilment or order dispatch if your order is to be cancelled and refunded. 
16. Orders cannot be cancelled once placed unless in exceptional circumstances - purchasing from the shop is a legally binding contract once payment has completed. We incur costs after purchase has occurred, whether internally or from third party providers. In exceptional circumstances, orders may be fully or partially refunded (usually at 90% for orders of £100 and under, or 95% for orders over £100). Partial refunds are used to cover administration costs, restocking charges and other fees incurred.
17. Goods remain the property of Supernatural / Dodo Juice Ltd until paid for in full.

Legal Statements

We reserve the right to refuse orders or to make product substitutions when it is reasonable for us to do so. We will always inform you if this happens.

Specifications of products may vary and photographs are illustrative only.

'Supernatural' is a registered trade mark of Dodo Juice Ltd, UK. All images and text found on this website are protected by copyright and must not be reproduced or copied without the express permission of Dodo Juice Ltd.

Supernatural is a brand owned and administrated by Dodo Juice Ltd, Unit 10 Golds Business Park, Jenkins Drive, Elsenham, Essex CM22 6JX, UK. Dodo Juice Ltd is a limited company registered in the UK, number 06183699. VAT number GB 912 9601 32.